| OUR PEOPLE |

Seeing the same familiar faces around the shop is one reason our clients keep returning. Virtually every technician has been with the firm for over 14 years. They not only listen to what our customers say about their cars, but also have the ability to listen to the 'inner' Mercedes. Our exclusive focus on Mercedes-Benz and depth of experience enables us to make accurate diagnoses and provide fast, reliable service.

The skilled technicians at Ben's have made a professional commitment to their craft. Each member of our team has between 16 and 32 years of automotive technical experience. Mature and knowledgeable, these craftsmen could command positions at any Mercedes-Benz repair facility in the country.

With a commitment to quality car care, solid business practices, and a work environment specifically designed for the maintenance and repair of Mercedes, Ben's has attracted, and will continue to retain, the best technicians in the field.

As you can tell, we're dedicated to our craft and we love what we do. We all genuinely care about our customers and their cars. We'll bend over backwards - or at least bend under the hood of your car - to keep your Mercedes in top condition.

(By the way, a number of our technicians are avid bicyclists. If you own a Mercedes-Benz bicycle, please bring your bike to us for tune ups or repair work.)

We're proud of our team and how we work together to keep your Mercedes Benz in top condition. Here's a brief sketch about who's under the hood:

Jack Hicks
technician

23 years with Ben's.
Former racer and mechanic for Yamaha's USA racing team before a knee injury forced his retirement.

Barry Snider
service manager

19 years with Ben's.
Prepped open-wheel formula cars in the '70's and '80's. Formerly with Ferrari of Houston.
Peter Keys
technician

12 years with Ben's.
25 years in the business, with several years of Datsun 510 and B-Class road racing experience.
Tony Matisi
technician

21 years with Ben's.
Started his career with Ben's, and has successfully worked his way into a technician's position. Avid bicyclist.
Billy Dubes
technician helper

10 years with Ben's.
Ten years experience, including warranty and finish work.

Eric Anderson
technician's assistant,
alignment specialist

14 years with Ben's.
Experience dates back to helping out his Dad on major overhauls and transmission work.

Antonio Gonzalez
plant manager,
tire mounting and balancing specialist

Over 8 years with Ben's.

John Kamrath
parts department

20 years with Ben's.
Extensive management and inventory control experience in retail and hardware as well as automotive.
Cherry (pronounced "Sherry") Whittrig
scheduling and office manager
8 years with Ben's.
Extensive management and inventory control experience in retail and hardware as well as automotive.
James Peschke
technicican
3 years with Ben's.
25 years experience on German cars. Hobbies include jogging, cycling and hiking.
Daniel Cisneros
shop assistant
1 year with Ben's.


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Ben's Workshop / 410 Pressler Street / Austin, Texas 78703 / 512.472.5555
/ customerservice@bensworkshop.com /

©2007 BEN'S WORKSHOP.  All Rights Reserved.