A-Tex Towing
512-383-5900

2109 South Congress Ave.
Austin, TX 78704
512.472.5555
Hours of operation M-F 7:30-5:30

About Us

OUR MISSION

Ben’s Workshop is a world-class facility dedicated exclusively to the repair and maintenance of Mercedes-Benz and BMW automobiles. Our 30 plus years of commitment to the Mercedes marque and a reputation for superior service and quality work are why Mercedes owners trust us with their automobiles and why they frequently refer their friends and associates to us. It’s how we’ve built our business into the largest independent Mercedes-Benz service and repair facility in this part of the world.  At the request of our customers, we took on the BMW car line in 2011, hiring the experienced technicians for BMW that rival the master technicians we employ for Mercedes-Benz.

How do we maintain and build those relationships? Actually, it’s quite simple.

  • A professional atmosphere in our unique facility that was custom-designed to provide the best possible service to Mercedes-Benz owners.
  • An experienced staff of technicians who are dedicated to their craft. Their depth of experience and quality work standards match the needs and expectations of our clients.
  • An extensive parts warehouse and next-day ordering capability that enables us to schedule and initiate repairs quickly.
  • An owner and management team skilled at diagnosing problems and assessing repair requirements — and who take personal responsibility for all work performed.

In short, the management and staff of Ben’s Workshop has built a reputation for quality care. We take the time to listen carefully to what customers have to say about their Mercedes. Then, we make judgments if a repair is absolutely necessary or just needs monitoring. And since there is often more than one way to do things, we spell out all the repair options and allow the car’s owner to be a part of the decision-making process. It’s an effective partnership we’ve formed with over 4,000 Central Texas Mercedes-Benz owners.

We’re pleased to provide this web site for your use. We’ll be updating it in the future so keep checking in. Plans include utilizing the web site for appointment scheduling and to respond to your technical questions; service reminders for our customers; spotlighting the people who work here (we’re proud of them); and some behind-the-scene facts about our workshop. If you have any other ideas, please e-mail us.

 

In the past 30 years, we’ve grown from a small, one-man shop to a 12,000 square foot repair facility. But we’ve retained what really counts: the entrepreneurial spirit of an independent enterprise, a continuing dedication to quality work, and a commitment to customer satisfaction.

 

If you haven’t visited Ben’s, stop by. Even if your Mercedes doesn’t need immediate attention, we’d be happy to meet you, show you around, and talk about your car.

 

Thanks for dropping in,
 
Bill and Jennifer Morey